{"id":3866,"date":"2020-12-23T03:28:30","date_gmt":"2020-12-23T00:28:30","guid":{"rendered":"http:\/\/data-stars.com\/technology-trends-for-governments-2021-2\/"},"modified":"2021-02-19T01:07:05","modified_gmt":"2021-02-18T22:07:05","slug":"dont-automate-bureaucracy","status":"publish","type":"post","link":"https:\/\/gpm-suite.com\/?p=3866","title":{"rendered":"Don\u2019t automate BUREAUCRACY!!"},"content":{"rendered":"<section id=\"bt_bb_section6a096817ca4fb\"  class=\"bt_bb_section bt_bb_layout_boxed_1200\" ><div class=\"bt_bb_port\"><div class=\"bt_bb_cell\"><div class=\"bt_bb_cell_inner\"><div class=\"bt_bb_row \"  data-bt-override-class=\"{}\"><div class=\"bt_bb_row_holder\" ><div  class=\"bt_bb_column col-xxl-12 col-xl-12 bt_bb_vertical_align_top bt_bb_align_left bt_bb_padding_normal\" style=\"; --column-width:12;\" data-width=\"12\" data-bt-override-class=\"{}\"><div class=\"bt_bb_column_content\"><div class=\"bt_bb_column_content_inner\"><div class=\"bt_bb_separator bt_bb_border_style_none bt_bb_border_color_none bt_bb_top_spacing_normal bt_bb_bottom_spacing_normal\" data-bt-override-class=\"null\"><\/div><header class=\"bt_bb_headline bt_bb_dash_none btNoHeadline bt_bb_superheadline bt_bb_size_inherit bt_bb_align_inherit\" data-bt-override-class=\"{}\"><h1 class=\"bt_bb_headline_tag\"><span class=\"bt_bb_headline_superheadline\">GPM Center for Government Transformation<\/span><\/h1><\/header><div class=\"bt_bb_separator bt_bb_border_style_none bt_bb_border_color_none bt_bb_top_spacing_normal bt_bb_bottom_spacing_normal\" data-bt-override-class=\"null\"><\/div><div  class=\"bt_bb_text\" ><\/p>\n<h1><span style=\"color: #ff9900;\"><strong>Don\u2019t automate BUREAUCRACY!!<\/strong><\/span><\/h1>\n<h6><em>Why governments insist on automating the old \u201cunproductive\u201d processes?<\/em><\/h6>\n<h3><span style=\"color: #ff9900;\"><strong>Process transformation, before automation<\/strong><\/span><\/h3>\n<p>When an organization initiates a transformation strategy, the only way to understand the current maturity is to \u201cASSESS\u201d. Moving without clear understanindg of the current processes may lead to watsed time and resoucrs across with big financial impact, that sometimes even governments can not afford.<\/p>\n<p>There are some reasons behind the failure of process reengineering initiatives, and they have been listed by the Software Engineering Institute as following:<\/p>\n<ol>\n<li>The organization inadvertently adopts a flawed or incomplete reengineering strategy.<\/li>\n<li>The organization makes inappropriate use of outside consultants and outside contractors.<\/li>\n<li>The work force is tied to old technologies with inadequate training programs.<\/li>\n<li>The organization does not have its legacy system under control.<\/li>\n<li>There is too little elicitation and validation of requirements.<\/li>\n<li>Software architecture is not a primary reengineering consideration.<\/li>\n<li>There is no notion of a separate and distinct \u201creengineering process.\u201d<\/li>\n<li>There is inadequate planning or inadequate resolve to follow the plans.<\/li>\n<li>Management lacks long-term commitment.<\/li>\n<li>Management predetermines technical decisions.<\/li>\n<\/ol>\n<h3><span style=\"color: #ff9900;\"><strong>Reengineering Work:<br \/>\nDon\u2019t Automate, Obliterate<\/strong><\/span><\/h3>\n<p>In his bold insights around Process Reengineering, Micheal Hammer has mentioned, in an insight at HBR<a href=\"#_ftn1\" name=\"_ftnref1\">[1]<\/a>, that:<\/p>\n<ul>\n<li>The usual methods for boosting performance\u2014process rationalization and automation\u2014haven\u2019t yielded the dramatic improvements companies need. In particular, heavy investments in information technology have delivered disappointing results\u2014largely because companies tend to use technology to mechanize old ways of doing business. They leave the existing processes intact and use computers simply to speed them up.<\/li>\n<\/ul>\n<ul>\n<li>But speeding up those processes cannot address their fundamental performance deficiencies. Many of our job designs, work flows, control mechanisms, and organizational structures came of age in a different competitive environment and before the advent of the computer. They are geared toward efficiency and control. Yet the watchwords of the new decade are innovation and speed, service and quality.<\/li>\n<\/ul>\n<p><a href=\"#_ftnref1\" name=\"_ftn1\">[1]<\/a> https:\/\/hbr.org\/1990\/07\/reengineering-work-dont-automate-obliterate<\/p>\n<p><strong>What are the barriers against government transformaiton?<\/strong><\/p>\n<p>In a recent report published by <a href=\"https:\/\/www2.deloitte.com\/content\/dam\/insights\/us\/articles\/digital-transformation-in-government\/DUP_1081_Journey-to-govt-digital-future_MASTER.pdf\">Deloitte<\/a>, they mentioned some barriers against digitally<\/p>\n<p>Transforming government:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-3870\" src=\"http:\/\/data-stars.com\/wp-content\/uploads\/2020\/12\/Deloittee-GPM-DataStars-640x213.png\" alt=\"\" width=\"640\" height=\"213\" srcset=\"https:\/\/gpm-suite.com\/wp-content\/uploads\/2020\/12\/Deloittee-GPM-DataStars-640x213.png 640w, https:\/\/gpm-suite.com\/wp-content\/uploads\/2020\/12\/Deloittee-GPM-DataStars-1280x427.png 1280w, https:\/\/gpm-suite.com\/wp-content\/uploads\/2020\/12\/Deloittee-GPM-DataStars-768x256.png 768w, https:\/\/gpm-suite.com\/wp-content\/uploads\/2020\/12\/Deloittee-GPM-DataStars-1536x512.png 1536w, https:\/\/gpm-suite.com\/wp-content\/uploads\/2020\/12\/Deloittee-GPM-DataStars-2048x683.png 2048w, https:\/\/gpm-suite.com\/wp-content\/uploads\/2020\/12\/Deloittee-GPM-DataStars-320x107.png 320w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/p>\n<p>The report also mentioned that the exponential changes that drive digital transformation challenge the established models of leadership and governance. Before the ascent of digital technologies, new projects could be assessed through exhaustive analysis, investment decisions could be based on cost-benefit guidance, and the end destination of most plans was a fixed point. In the new digital era, leaders are required to make decisions more quickly in the face of a constant evolution in the art of the possible.<\/p>\n<p>For public sector agencies across the globe, the hierarchies and governance structures are often more pronounced than in the private sector. More than half of the respondents say a single person or group leads their organization\u2019s digital agenda. Nearly 80% of these leaders are heads of various departments or agencies in governments, C-suite equivalents, or executives just below the C-suite level.<\/p>\n<p><a href=\"https:\/\/data-stars.com\/digital-transformation\/\">LEARN MORE about Digital Transformation Practice<\/a><\/p>\n<p>\n<\/div><div class=\"bt_bb_separator bt_bb_border_style_none bt_bb_border_color_none bt_bb_top_spacing_normal bt_bb_bottom_spacing_normal\" data-bt-override-class=\"null\"><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"bt_bb_row \"  data-bt-override-class=\"{}\"><div class=\"bt_bb_row_holder\" ><div  class=\"bt_bb_column col-xxl-6 col-xl-6 bt_bb_vertical_align_top bt_bb_align_left bt_bb_padding_normal\" style=\"; --column-width:6;\" data-width=\"6\" data-bt-override-class=\"{}\"><div class=\"bt_bb_column_content\"><div class=\"bt_bb_column_content_inner\"><div class=\"bt_bb_separator bt_bb_border_style_none bt_bb_border_color_none bt_bb_top_spacing_small bt_bb_bottom_spacing_small\" data-bt-override-class=\"null\"><\/div><div class=\"bt_bb_image bt_bb_shape_bean_left bt_bb_target_self bt_bb_align_inherit bt_bb_hover_style_simple bt_bb_content_display_always bt_bb_content_align_middle\" data-bt-override-class=\"{}\"><span><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1280\" src=\"https:\/\/gpm-suite.com\/wp-content\/uploads\/2020\/09\/fluid_hero_05.jpg\" class=\"attachment-full size-full\" alt=\"https:\/\/gpm-suite.com\/wp-content\/uploads\/2020\/09\/fluid_hero_05.jpg\" data-full_image_src=\"https:\/\/gpm-suite.com\/wp-content\/uploads\/2020\/09\/fluid_hero_05.jpg\" title=\"fluid_hero_05\" srcset=\"https:\/\/gpm-suite.com\/wp-content\/uploads\/2020\/09\/fluid_hero_05.jpg 1920w, https:\/\/gpm-suite.com\/wp-content\/uploads\/2020\/09\/fluid_hero_05-640x427.jpg 640w, https:\/\/gpm-suite.com\/wp-content\/uploads\/2020\/09\/fluid_hero_05-1280x853.jpg 1280w, https:\/\/gpm-suite.com\/wp-content\/uploads\/2020\/09\/fluid_hero_05-768x512.jpg 768w, https:\/\/gpm-suite.com\/wp-content\/uploads\/2020\/09\/fluid_hero_05-1536x1024.jpg 1536w, https:\/\/gpm-suite.com\/wp-content\/uploads\/2020\/09\/fluid_hero_05-320x213.jpg 320w, https:\/\/gpm-suite.com\/wp-content\/uploads\/2020\/09\/fluid_hero_05-540x360.jpg 540w, https:\/\/gpm-suite.com\/wp-content\/uploads\/2020\/09\/fluid_hero_05-1080x720.jpg 1080w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/><\/span><\/div><\/div><\/div><\/div><div  class=\"bt_bb_column col-xxl-6 col-xl-6 bt_bb_vertical_align_top bt_bb_align_left bt_bb_padding_normal\" style=\"; --column-width:6;\" data-width=\"6\" data-bt-override-class=\"{}\"><div class=\"bt_bb_column_content\"><div class=\"bt_bb_column_content_inner\"><div class=\"bt_bb_separator bt_bb_border_style_none bt_bb_border_color_none bt_bb_top_spacing_normal bt_bb_bottom_spacing_normal\" data-bt-override-class=\"null\"><\/div><div  class=\"bt_bb_text\" ><\/p>\n<h5>Would you like to explore our Government Transformation Solutions?<\/h5>\n<p>\n<\/div><div class=\"bt_bb_separator bt_bb_border_style_none bt_bb_border_color_none bt_bb_top_spacing_small bt_bb_bottom_spacing_small\" data-bt-override-class=\"null\"><\/div><div class=\"bt_bb_button bt_bb_color_scheme_6 bt_bb_icon_position_left bt_bb_style_filled bt_bb_size_normal bt_bb_width_inline bt_bb_shape_inherit bt_bb_target_self bt_bb_align_inherit\" style=\"; --primary-color:#ffffff; --secondary-color:#1e73be;\" data-bt-override-class=\"{}\"><a href=\"https:\/\/gpm-suite.com\/?page_id=3479\" target=\"_self\" class=\"bt_bb_link\" title=\"Learn More\"><span class=\"bt_bb_button_text\" >Learn More<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":3430,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[52],"tags":[],"class_list":["post-3866","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cgt"],"_links":{"self":[{"href":"https:\/\/gpm-suite.com\/index.php?rest_route=\/wp\/v2\/posts\/3866","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gpm-suite.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/gpm-suite.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/gpm-suite.com\/index.php?rest_route=\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/gpm-suite.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3866"}],"version-history":[{"count":4,"href":"https:\/\/gpm-suite.com\/index.php?rest_route=\/wp\/v2\/posts\/3866\/revisions"}],"predecessor-version":[{"id":3868,"href":"https:\/\/gpm-suite.com\/index.php?rest_route=\/wp\/v2\/posts\/3866\/revisions\/3868"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/gpm-suite.com\/index.php?rest_route=\/wp\/v2\/media\/3430"}],"wp:attachment":[{"href":"https:\/\/gpm-suite.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3866"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/gpm-suite.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=3866"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/gpm-suite.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=3866"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}